Step-by-Step Guide: Uninstalling ActiveCampaign on a Mac

Share This Post

Ever found yourself wondering how to uninstall ActiveCampaign? You’re not alone. It’s a common question among users who’ve decided this software may not be the best fit for their needs.

Uninstalling ActiveCampaign isn’t as daunting as it might seem. With the right guidance, you’ll have it removed from your system in no time. This article aims to provide you with a simple, step-by-step guide to help you through the process.

But before we delve into the nitty-gritty, it’s crucial to understand what ActiveCampaign is and why you might want to uninstall it. This knowledge will ensure you’re making the right decision for your business needs. Stay tuned as we unravel the answers to these questions and more.

What is ActiveCampaign?

Before we dive into the guidelines to uninstall ActiveCampaign, it’s crucial to understand what this tool is and why it’s used for. Our goal isn’t to confuse you with technical jargon but to clarify the working scenario of ActiveCampaign in the market.

ActiveCampaign is a powerful email marketing tool designed to streamline and automate client interaction effectively. Its multifaceted application ranges from email marketing and customer relationship management (CRM) to sales automation and messenger applications.

This tool aids businesses, whether start-ups or grown enterprises, with practical solutions to engage with their customer base, track consumer behaviors, and craft personalized customer journeys. It’s not a software plucked from a science-fiction movie, but technologies like machine learning, segmentation, and predictive sending are employed – all to maximize your workflow efficiency.

ActiveCampaign offers a thoroughly customizable platform. Think of it as your marketer’s Swiss Army Knife. You can tweak and tune it to suit your business. From website tracking and event tracking to the creation of mobile-friendly, highly personalized emails, ActiveCampaign serves as an essential cog in the marketing mechanization wheel.

If it’s this beneficial, why might you want to uninstall it? There could be numerous reasons, including budget constraints, business model changes, or a strategic shift toward other marketing channels. Your needs might have outgrown what ActiveCampaign can offer, or perhaps you’re simplifying your tool belt.

Reasons to Uninstall ActiveCampaign

Now that you’ve got a handle on what ActiveCampaign is and its profound capabilities, let’s explore some reasons why you might want to part ways with this dynamic tool. It’s crucial to note these reasons aren’t universal; what may not work or be necessary for one business could be beneficial to another. Hence, this assessment should serve as a guide to inform your decision, not dictate it.

Budget Constraints can be a significant determinant. While ActiveCampaign provides a robust feature set, it comes at a price. It may not fit comfortably into the financial plans of small businesses or startups, especially if they are working with a tight budget. Its subscription packages are varied, targeting different business sizes and needs, but even at the bottom tier, the costs can quickly pile up.

Here is an overview of ActiveCampaign’s pricing:

Price TierCost Per Month
Lite Plan$9
Plus Plan$49

Shifting Marketing Strategies may also call for an uninstall. If you’re leaning towards other marketing channels that don’t fully integrate with ActiveCampaign, it might be best to look for alternatives that align with your new strategy. Integration with other platforms provides an efficient work environment, enhancing productivity, and output. When your tools aren’t in sync, you may spend valuable time trying to manually catch up and align data.

Finally, you might consider uninstalling ActiveCampaign if you’re faced with Complexity Overwhelm. While its feature-rich platform is incredibly advantageous, it can also be quite overwhelming, especially for those not tech-savvy or new to email marketing. Every tool has a learning curve, but if ActiveCampaign’s is too steep for your team or if it’s not intuitive enough, it’s worth looking into other simpler platforms to get your email marketing rolling.

Keep in mind your business’s unique needs and resources because they fundamentally inform which tools will be the most beneficial for you. Remember, it’s not about gathering the most tools, but rather, the right ones.

Steps to Uninstall ActiveCampaign

Before getting into the technicalities, it’s imperative to stress that this is a reversible process. If you decide to deactivate or uninstall ActiveCampaign, there’s always the option of reinstallation. However, your data may not be recoverable, so proceed cautiously.

To uninstall ActiveCampaign, follow these simple steps:

  1. Log in to your ActiveCampaign account like you normally would. Use the correct email and password associated with the account.
  2. Once inside, navigate to the ‘Settings’ section of your dashboard. Typically, it’s located on the upper right side or in a side panel.
  3. In the ‘Settings’ drop-down menu, choose ‘Billing & Upgrade’.
  4. You’ll see different options here. Look for ‘Cancel Account’ or ‘Downgrade’. In some cases, there might be an option labeled ‘Deactivate’. Click on it.
  5. A prompt will appear asking why you want to deactivate your ActiveCampaign account. Select the reason that best fits your situation. Alternatively, you can fill the text box to provide further explanation.
  6. Finally, click the ‘Cancel Account‘ button.

Remember, ActiveCampaign may insist on a final confirmation —this is another chance to pull back if you’ve had a change of heart or clicked in error. If you’re sure, click to confirm, and congratulations! You just uninstalled ActiveCampaign.

As you navigate through this process, you’ll find helpful prompts and warnings. Take time to understand these instructions carefully as ActiveCampaign’s interface might differ slightly depending on updates. If you encounter any problems during uninstallation, reach out to their customer service — they’re there to help you. On the other hand, if you’re looking for a less complex platform or other reasons have led you to this point, take this opportunity to explore alternative tools available in the marketing tech space.

Step 1: Back Up your Data

First things first, you’ve got to back up your data. Why, you may ask? As already spotlighted in the introduction of this article, while the uninstallation process of ActiveCampaign is reversible, your data may not be recoverable. It’s always better to be safe and secure, hence, it’s highly recommended for you to take this precaution before proceeding with the deactivation.

Backing up your data ensures that all your valuable contact information, campaigns, and automations are safe and stored for future use. Be it trying out another marketing software or the simple intent of a clean slate, you wouldn’t want to lose the hard work that you’ve put into compiling these.

So, how do you go about backing up your data? It’s rather simple.

  • In your ActiveCampaign dashboard, navigate to the ‘Contacts’ section.
  • You’ll see ‘Export all contacts’ at the top right of your screen.
  • Clicking on this will initiate an automatic download of your contacts.
  • Repeat a similar process for your campaigns and automations.

Let’s remember, it’s not mandatory to uninstall ActiveCampaign. You can choose to seek help from ActiveCampaign’s customer service. They’re more than ready to assist with any problems or confusion that may arise during your uninstallation process. They may even offer you solutions catered to streamline your usage and make the platform more user-friendly for you.

That being said, if you’ve already decided that the robust nature of ActiveCampaign isn’t for you and you’re looking towards simpler or alternative marketing tools, backing up your data sets the right tone for a smooth transition. It’s a smart move to keep your options open for the future.

Having successfully backed up your data, you’re now ready to delve deeper into the next stages of the uninstallation process. So what’s next? Stay tuned as we guide you through the following steps.

Step 2: Close ActiveCampaign App and Services

Taking a pause on ActiveCampaign’s operations on your device is a crucial step before you dive into uninstalling it. You’ll want to ensure all ActiveCampaign services and applications are completely closed. This includes any mobile versions of the app you may have installed on your smartphone or tablet.

First things first, navigate your desktop or laptop system and close the running ActiveCampaign solutions. Remember, deactivation of the app can’t occur while it’s in use. Sometimes, the application stays dormant in the system tray or the hidden icons section of your taskbar. Check there and if it’s still running, right click on the logo and hit ‘exit’.

With any smartphone or tablet, the process varies slightly. Mobile devices typically keep apps running in the background to quickly re-open them. Yet, when uninstalling an app, these need to be closed. On both Android and iOS systems, access your ‘active apps’ or ‘app switcher’ options. Identify the ActiveCampaign tile and swipe it away to close it.

One point that requires highlighting – this step extends to include closing ActiveCampaign web services too. If you’re logged into ActiveCampaign’s web platform, remember to sign out. Although this doesn’t seem to correlate strongly with the uninstallation process, it’s a necessary step for a clean break.

It’s a common rule – less clutter results in easier uninstallation. So as you close ActiveCampaign services and apps, make sure to also halt any related management tools, widgets, or supplemental apps.

Ensure, that all ActiveCampaign extensions, plugins, or widgets get deactivated from any of your web browsers too. Their presence on your system might interfere with the uninstallation process.

To resume the uninstallation process, all you need to do now is to lay the ground and prepare for the next step. Ensure your device is connected to a reliable internet connection if you wish to proceed with the uninstallation swiftly. Following through these preliminary steps sets you up perfectly as you venture further into removing ActiveCampaign from your system.

Step 3: Uninstall ActiveCampaign from Windows

After successfully taking backups and closing all related services, it’s now momentous to uninstall ActiveCampaign from your Windows system. We’re presenting you with methodical instructions to abridge your experience and ensure a clean uninstall.

To begin with, you’ll want to navigate to the Control Panel on your Windows operating system. Hit the Start Menu, type “Control Panel” in the search bar, and then select the Control Panel app. Once you’re in the Control Panel, look for the “Programs” option and then choose “Uninstall a program.” Here, you’ll see a list of all the applications installed on your system.

Now comes the important step: identifying ActiveCampaign on your system. It might be swallowed up in a sea of various programs. Just scroll through the list or use the search bar on the upper right corner to speed up the process. Once you spot ActiveCampaign software, you are one click away from initiating the uninstall process.

Right-click on ActiveCampaign, and you’ll see the “Uninstall” option. Click on “Uninstall” and let your system do the work. It might take a few minutes, but hold tight for a while.

While waiting, here are some important checkpoints to remember during the uninstallation process:

  • Don’t interrupt the uninstallation process. This can lead to system file errors.
  • Ensure no residual files are left after uninstallation. System Cleaners can help in attaining this.
  • Restart the system after the process finishes to apply changes.

Step 4: Remove ActiveCampaign from Mac

Switching gears, we now focus on uninstalling ActiveCampaign from a macOS system. The removal process here is quite different from Windows.

Unlike Windows, Mac does not have a typical ‘Uninstall a program’ feature. Yet, fear not! It’s a straightforward process.

First, ensure all ActiveCampaign-related processes are stopped. Open Activity Monitor from the Utilities folder in Applications. Look for any processes related to ActiveCampaign; once found, select and click Quit Process.

Next, navigate to the Applications folder. It’s where installed applications on a Mac are typically stored. Find ActiveCampaign here, click and hold the icon, then drag it to the Trash. Alternatively, you can simply right-click the application and select Move to Trash.

Do note this does not completely uninstall ActiveCampaign; it leaves behind cache files. To clear these, press Shift + Command + G while in Finder. It brings up a dialog box. Type in ~/Library and hit Enter.

Here, you’ll find several folders that could potentially hold residual files:

  • Application Support
  • Caches
  • Logs
  • Preferences
  • Saved Application States

Over here, search for any files or folders with ‘ActiveCampaign’ in their names. Once you locate them, delete these remnants just like before – drag them to the Trash.

To confirm all ActiveCampaign traces are removed, repeat the folder search in these two directories as well:

  • /Library
  • /System/Library

If any files connected to ActiveCampaign are found, immediately drag them in the Trash area.

Lastly, don’t forget to empty the Trash! It helps ensure that you completely wipe off ActiveCampaign from your Mac. Just right-click the Trash icon and select Empty Trash.

This way, you’ve made sure to scrub ActiveCampaign thoroughly clean from your Mac system. Uninstalling software completely is crucial to maintain your device’s performance.

Stay tuned to learn how to deauthorize your account – the final cleaning act in the uninstallation process.

Step 5: Delete ActiveCampaign Files and Folders

Following the trash-emptying operation, don’t consider your job done just yet. Although you’ve uninstalled ActiveCampaign from the main Applications folder and cleared the cache, you might still have linked files and folders in the system.

In this step, we’ll explore how to locate and delete any remaining ActiveCampaign files and folders to avoid using up unnecessary space on your Mac. This also ensures that ActiveCampaign’s impact on your system is fully removed.

To begin with, navigate to your Mac’s Library. You can link to this by going to Finder > Go > Go to Folder and then key in “~/Library/“. Press the ‘Enter’ key to proceed. Here, you need to check folders such as Application Support, Caches, and Containers for any ActiveCampaign-related files.

Remember: deleting the wrong files could lead to other applications malfunctioning, so be sure the files and folders you select are associated with ActiveCampaign before you proceed with deletion.

While checking these folders, if you notice any files or folders that are related to ActiveCampaign, highlight them, click right and select “Move to Trash”. Cleaning these files is essential as it helps remove every trace of the software, helping you regain lost space and potentially improving your Mac’s performance.

After successfully emptying your trash, you’re onto the next step. To keep things running smoothly, you may want to consider running a maintenance utility routinely. Your final proactive step in maintaining your system’s optimal function is to conduct frequent software updates and clean-ups.

Watch out for the next section: ‘Step 6: Regular System Maintenance and Updates’ where you’ll learn more about keeping your Mac’s health in top-notch condition, even after uninstalling applications like ActiveCampaign.

Step 6: Clear ActiveCampaign Registry Entries

Proceeding with the uninstallation process, it’s important to clean up ActiveCampaign registry entries from your Mac system. Why? These entries might accumulate in your computer as you use the program and may lead to system slowdowns. Plus, they often remain even after you’ve uninstalled the application, potentially disrupting the performance of your Mac.

Playing safe is important, therefore don’t delete any files if you’re not sure they’re related to ActiveCampaign. Deleting the wrong files could lead to unintended software malfunctions. To safely navigate this process, follow the steps below. Remember, each step is equally important for a successful clean-up.

  1. Open the ‘Finder’ application in your Mac system.
  2. Click on ‘Go to Folder’.
  3. Enter the path “~/Library/Preferences”. This will direct you to the preference files folder.
  4. Look for any files associated with ActiveCampaign. Be careful to search for associated files, and not just files with ActiveCampaign in the title.

This process can be time-consuming, but it’s crucial to scrub every corner of your system for ActiveCampaign files. To hasten this process, consider using an application like ‘EasyFind’ to search for even hidden files and folders.

Also, one can opt to follow these steps using Terminal (an in-built Mac utility) but exercise utmost caution. Terminal commands can affect the whole system and it’s pertinent the commands be exact for effective, error-free results.

Upon finding ActiveCampaign related files or folders, move them to ‘Trash’. Finally, empty the ‘Trash’ to entirely erase ActiveCampaign from your Mac system.

Remember, keeping your system clean and organized helps maintain its efficiency. Regularly perform these steps for all applications you decide to uninstall. Continue to the next section of our guide for further details on maintaining an optimally functioning Mac.


So you’ve learned how to uninstall ActiveCampaign from your Mac. Remember, it’s essential to back up your data before you start the process. Don’t forget to export your contacts, campaigns, and automations. If you’re stuck, don’t hesitate to reach out to ActiveCampaign’s customer service. Cleaning up your ActiveCampaign registry entries is an integral part of the process. Be careful when deleting files and consider using ‘EasyFind’ to locate hidden ones. While Terminal commands are an option, they come with risks. Regularly performing these steps for all your applications will help maintain a smooth-running Mac. Now you’re ready to take control of your software management. Your Mac system will thank you for it.

How can I uninstall ActiveCampaign from my Mac system?

The process includes exporting your data, deactivating your ActiveCampaign account, and removing all registry entries related to ActiveCampaign from your Mac system. You can do this manually or by using applications like ‘EasyFind.’

What should I do before uninstalling ActiveCampaign?

Before starting the uninstallation process, back up all necessary data. You can export your contacts, campaigns, and automations. Reach out to ActiveCampaign’s customer service if needed.

How do I clear ActiveCampaign registry entries from a Mac?

You can locate and delete ActiveCampaign registry entries by using the Finder application to search through your preference files folder. Be careful when deleting files. You can use ‘EasyFind’ to locate hidden files and folders.

Can I use Terminal commands to uninstall ActiveCampaign?

Yes, you can use Terminal commands to uninstall ActiveCampaign from your Mac. However, this method carries potential risks, so proceed with caution.

Is it essential to regularly uninstall applications from my Mac?

It is recommended to periodically uninstall and delete the residual files of unused applications to maintain optimal functionality on your Mac system.

More To Explore

Unlocking Email Marketing: A Comprehensive Guide on Using ActiveCampaign Code

Learn to harness the power of ActiveCampaign’s code to personalize and automate your email marketing campaigns. This informative guide demystifies coding, offering ways to increase open rates, leverage workflow automation, and monitor campaign results. Perfect for both the tech-savvy and non-technical user, mastering ActiveCampaign can lead to tailored, efficient email marketing strategies.

Read More ⟶

About Me

Increase revenue by automating the customer experience!
The Best Email Marketing Tools Reviewed— Here’s a thorough and unbiased examination of the best email marketing software.

Recent Posts

Ready to
Start Your Journey?

These guides are updated weekly and monthly depending on the updates and releases of new soft wares.

Our goal is to be your one-stop-shop for your email marketing needs by proving tips and tricks as well as objective reviews for writing tools. We want to bring you the latest news and happenings in the world of automated email marketing software.

Hopefully, you find our write-ups as tools that can save you hundreds or even thousands of hours of research and trial and error.